Hospital Transfers - Learning Center

Patient Identification & Verification Procedure

This training reviews the Patient Identification and Verification Procedure for field crews. It explains required patient identifiers, verification steps and requirements to support patient safety and duty of care on every transport.

Respect in the Workplace 2026

We all want to work in an environment that’s respectful, so let’s review some information about Bullying and Harassment, Respectful Communication, Conflict Resolution, and learn what we are doing as an organization to foster Inclusion and Diversity.

Employee Handbook 2025

We have created this Employee Handbook as a set of guidelines for all employees to follow. This Handbook establishes policies, procedures and working conditions that will be followed by all employees as a condition of their employment.

Mental Health & Dementia

This course will introduce you to basic mental health disorders, with a focus on dementia. We will also discuss communication strategies, some healthcare acronyms, and violence prevention.

Cultural Awareness

This course will guide you through foundational information about Indigenous peoples in Canada. It will also prompt your thinking about how self-reflection and recognition of power imbalances in healthcare can affect culturally safe service delivery.

Welcome to the Learning Center

Familiarize yourself with the Hospital Transfers Learning Center and learn how it provides easy and convenient access to the educational content and training materials you need.